Frequently Asked Questions

Delivery

Do you deliver across Lebanon?

Yes. We deliver to all areas of Lebanon.

How long does delivery take?

Orders arrive within 3 to 4 working days.

How much is delivery?

Delivery is $3 in Beirut and $5 outside Beirut. Orders over $75 are delivered free anywhere in Lebanon. See our shipping and delivery page for full details.

Can I pay cash on delivery?

Yes. We accept cash on delivery, and you pay the courier when your order arrives. We confirm the exact delivery amount with you before dispatch.

Ordering

What currency are prices in?

All prices are shown in US dollars.

Can I check if something is in stock before ordering?

Yes. Message us on WhatsApp at +961 70 37 31 38 and we will confirm availability.

Can I return an item?

Our return window is 7 days from receiving your order. See our refund policy for conditions.

Products

Which brands do you stock?

We carry COSRX, SKIN1004, Medicube, Dr.Althea, Anua, Abib, Arencia, AXIS-Y, EQQUALBERRY and Round Lab, plus individual products from LANEIGE, Beauty of Joseon, Celimax, Goodal, Pixi, P.Calm and B.Cord.

What order should I apply Korean skincare in?

The general order is oil cleanser, water cleanser, toner, essence, serum, eye care, moisturiser, and sunscreen in the morning. We explain each step in our routine order guide.

What do SPF and PA mean on Korean sunscreens?

SPF measures protection against UVB rays, and PA measures protection against UVA. Korean sunscreens often show both, for example SPF50+ PA++++. See our sunscreen guide.

What is PDRN, centella or niacinamide?

These are common ingredients on Korean skincare labels. We explain the main ones in our ingredients guide.

Which products suit acne-prone skin?

We stock spot patches, sheet masks, exfoliating toner pads, clay masks and niacinamide ampoules. See our acne and blackhead collection and our guide to the formats. For persistent or severe acne, speak to a dermatologist.